Contact us Live Chat: https://softshellweb.com Support Ticket: https://softshellweb.com/client/submitticket.php Email us: [email protected] SOFTSHELL HOSTING LTD registered in England and Wales, company number 11837824. All of our Virtual Server packages include the following fantastic features: 24/7 Support 7 Day Money Back Guarantee 99.9% Uptime Guarantee Instant Setup EU Servers Location: Wormer, Netherlands US Servers Location: San Jose, California (ASIA Optimized) 100% SSD Storage AES-NI Enabled KVM Virtualization Virtualizor Control Panel Custom OS ISO Available DDoS Protection Enterprise Hardware US Network: China Telecom, China Mobile, China Unicom, Telia, NTT, GTT NLayer, HE and Cogent EU Network: AMX-IX, HE.NET, RETN, Core-Backbone and NTT Communications Network Test San Jose US: sj-test.softshellhosting.com Wormer NL: ams-test.softshellhosting.com Offer is valid while stocks last! VALENTINES SPECIAL OFFER: https://softshellweb.com/client/cart.php?gid=29 Common FAQ Q: What does China/Asia optimized mean(San Jose, US)? A: We use multiple Tier 1 providers such as China Telecom, China Mobile, China Unicom, Telia, NTT, GTT NLayer, HE and Cogent. Q: Do you offer ddos Protection? A: Yes, all our hosting plans come with DDoS Protection included(excluding Taiwan) into the price. Our inhouse DDoS Mitigation can filter Attacks up to 500+ Gbps. Q: Do you block any ports? A: We block the most common ports used for DDoS and SPAM abuse. For mor information please visit our website Q: Can I Install a Custom OS ISO Available? A: Yes, you can upload your Custom OS ISO Available inside the Virtualizor control panel. Q: Does SoftShellWeb have any reviews? A: Yes! You can find plenty of SoftShellWeb reviews on the low end community inside our past offer discussions. Q: Are there any hidden charges? A: No! Not with us, there are no hidden charges with any of SoftShellWeb's services or products. Q: Where are the servers located? A: The servers are located in Wormer, Netherlands, San Jose, California and Taipei, Taiwan. Q: Is SoftShellWeb a reseller? A: No, SoftShellWeb is not a reseller. We own all of our equipement and constantly expanding our capacities. Q: Do you offer a money back guarantee? A: Yes, we offer a 7 day money back gurantee on our Special Plans. Try us 100% Risk Free! Q: Can I have adult content on my website? A: Yes this is fine as long as it is legal within the EU and USA, however we do not allow adult content to be hosted in Taiwan. Q: Do you have an affiliate program? A: Yes! We offer a very competitive 10% recurring commission affiliate program; check out more details at https://www.softshellweb.com/affiliate Q: My order has been marked as Fraud? A: Please open a support ticket, our staff will manually review your order. Payment Methods: PayPal, Alipay, Debit/Credit Card, BitCoin, UnionPay, WebMoney, Moneta, QIWI, India Netbanking, iDeal, SOFORT Banking, DOKU, DragonPay, Boleto, Banco do Brasil, Alfa-Click, Malaysia e-banking, Pago Fácil, Rapi Pago, Red Pagos, Bancontact. Join our Affiliate Program and earn a recurring 10% commission! Once your referral purchases or renews a hosting plan, you will earn a 10% commission! If you have any questions please don't hesitate to contact us. You can reach out to us via Live Chat, ticket support or email. You can open a ticket here or you can send us an email to [email protected].